Hello, I am Kitti Kitifu. With a strong foundation in Computer Science and Business Administration, I have cultivated a unique blend of technical expertise and business acumen. I have consistently demonstrated adaptability and a proven ability to drive transformative change throughout my career. My journey began as a system programmer, followed by a transition into the service industry, and ultimately back into IT, showcasing my versatility and resilience.
Currently, as a Chief Operating Officer, I have successfully spearheaded initiatives to optimize workflows and enhance operational efficiency. My diverse experience has been instrumental in driving business success, as evidenced by a significant milestone: leading the company to achieve a revenue of 100 million for the first time in its history. This achievement underscores my ability to leverage my skills and experience to propel organizations toward unprecedented growth and success.
As a seasoned executive, I drive strategic growth and efficiency by optimizing business operations. With experience in managing projects and leading cross-functional teams, I excel in streamlining workflows and implementing initiatives that yield significant business outcomes. I navigate complex challenges, foster collaborative environments, and develop operational strategies to propel organizations toward long-term success.
Key Skills
Experience
Chief Operating Officer (COO)
Jan 2024 to Present
Responsible for overseeing and optimizing the company's day-to-day operations to achieve maximum efficiency and productivity. Involves close collaboration with the CEO to establish and execute the organizational vision, strategy, and talent acquisition needs.
Key Responsibilities:
Oversee and manage operational departments including finance, HR, and IT to ensure seamless execution of business strategies.
Implement business strategies and ensure compliance with all regulatory requirements.
Analyze internal operations to identify opportunities for improvement, develop strategic and operational plans, and manage operational risks.
Foster strong relationships with stakeholders and provide visionary leadership to cultivate a culture of efficiency, innovation, and productivity.
Skills:
Corporate Communications
Strategic Communications
Sales Operations
Sales Management
Operations Management
Analytical Skills
Negotiation
Business Transformation
Communication
Senior Manager (Corporate Website Development Department)
Aug 2021 to Dec 2023
Responsible for overseeing the comprehensive lifecycle of the company's website, from development and maintenance to optimization. Strong leadership and technical expertise to ensure the website aligns with business objectives and meets user needs.
Key Responsibilities:
Led a multidisciplinary team of web developers, designers, and content creators to deliver high-quality corporate website and web application solutions that meet business goals and user expectations.
Manage project timelines, budgets, and technical standards to ensure efficient and effective project execution.
Collaborate with other departments, such as marketing, to integrate strategies and enhance user experience.
Stay informed about the latest industry trends and technologies to continuously improve website performance, functionality, and user engagement.
Skills:
Business Strategy
Project Coordination
People Management
Negotiation
Project Coordinator Manager (Website Development)
Mar 2021 - Aug 2021
Coordinating and managing the workflow of web development projects to ensure efficient and timely delivery. Involves assisting in project planning, scheduling, and budgeting to support successful project execution.
Key Responsibilities:
Assist in planning, scheduling, and budgeting for web development projects to ensure they are completed on time and within budget.
Coordinate project activities, monitor progress, and report any issues or concerns to project managers.
Collaborate with cross-functional teams, maintain accurate project documentation, and organize meetings to ensure all project objectives are met and stakeholders are informed.
Skills:
Project Management
Project Coordination
People Management
Analytical Skills
Negotiation
Project Coordinator (Annual Report & Sustainability Report)
Nov 2020 - Mar 2021
Responsible for coordinating and managing the development and production of the Annual Report and Sustainability Report. Involves assisting in project planning, scheduling, and budgeting to ensure timely and efficient delivery of high-quality reports.
Key Responsibilities:
Assist in planning, scheduling, and budgeting for the development and production of the Annual Report and Sustainability Report.
Coordinate with cross-functional teams, maintain accurate project documentation, and organize meetings to ensure all project objectives are met.
Monitor project progress, handle administrative tasks, and communicate effectively with stakeholders to ensure reports meet organizational standards and are delivered on time.
Skills:
Project Management
Project Coordination
People Management
Analytical Skills
Proofreading
Graphic Design
Conceptual Design
Thai Airways International Public Company Limited
Instructors for #TeamTG
Mar 2018 - Mar 2021
Instruct and Facilitate class TG Moral for Thai Airways’s staff. Create and organize Team Building, Leadership, and Smart Personality for an in-house external organization.
Skills:
Training & Development
Cabin Attendants (Royal First Class)
Mar 2007 - Mar 2021
Provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight.
Skills:
Customer Service
C.S.I. (Thailand) Co., Ltd.
System Programmer, System Analyst, Assistant Project Leader (IT Specialist)
Mar 2002 - Mar 2007
Key Responsibilities:
Develops and maintains system software.
Installs and customizes operating systems.
Troubleshoots system errors and optimizes performance.
Analyzes system requirements and designs solutions.
Provides technical support for hardware and software issues.
Skills:
C (Programming Language)
Software Development Life Cycle (SDLC)
User Interface Design
Software System Analysis
Project Management
Database Design
Informix
SQL
Education
Chulalongkorn University
Master's in Business Administration (MBA) – Young Executive Program
2006 - 2008
GPA = 3.50
Chiangmai University
Bachelor’s in Computer Science (Minor in Economics)
1998 - 2002
Graduated with First Class Honors, achieving a GPA of 3.58
Training Summary
Language
In 2024, ShareInvestor (Thailand) successfully achieved its revenue target of 100 million Baht for the first time. This milestone was accomplished by effectively utilizing Full-Time Equivalents (FTEs) and optimizing the billing process, significantly reducing timelines and enhancing operational efficiency.